Customer Service

We're standing by for you!

100% U.S. based customer service.

Whether you purchased an Annie product online or in a retail store, we want you to be completely satisfied, so if you're not, or have any questions, feel free to contact our highly skilled customer service representatives.

Before giving us a call or email though, take a look at the FAQ below to answer some common questions.

Languages Spoken:

  • English
  • Korean

Customer Service Availability

Office Hours: Monday-Friday 8:00am to 5:00pm (EST)

Holidays Unavailable:

  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day
  • New Years day

Customer Service Contact Information:

By Phone: 1-800-382-6643

By Email: custcare@annieinc.com

By fax: 1-888-892-1832

If you are a retailer or distributor interested in selling Annie products please send all inquiries to inquiry@annieinc.com. All outreach to the customer service email not related to the use purchase and use of our products will be ignored.